eBook: A Retailer’s Guide to Using Shipping as a Competitive Advantage

Retailers can achieve a competitive edge by offering customers more cost-effective shipping and returns options, while improving their sustainability experience

Retailers are facing stiff competition both from legacy brick-and-mortar companies and online marketplaces. To get ahead and stay ahead of the shop down the block or the eCommerce stores worldwide, it is vital for them to create a sustainable competitive advantage.

Successful retailers are finding ways to turn shipping into a competitive advantage both for in-store shoppers and those consumers who buy online from merchants with a brick-and-mortar presence.

Here are some ways that a multi-carrier management solution can help retailers gain a competitive advantage by delivering goods faster and at a lower cost while meeting consumer demand for delivery choices.