At a Glance
What started in 2002 as a small, one - man bike store has skyrocketed into an internet powerhouse, shipping more than 100,000 products from a 2,000 sqm warehouse and earning the dynamic company a spot on the coveted BRW Fast 100 list.
The new SmartFreight application efficiently manages the entire dispatch process. The application electronically selects the lowest-cost carriers based on the shipping address and post code of the consignment. A single common platform automates the printing of carrier compliant shipping labels, assignment of tracking and consignment note numbers, and preparation of end-of-day manifests and reports. And because all dispatch information is now stored within CELL Bikes’ NetSuite system, we gain the further benefit of comprehensive, real-time freight reporting capabilities.
“Thanks to the AVT integrated solution between SmartFreight and our Net-Suite system, we have increased our order processing from 200 orders a day to 300 orders a day, without strain. Our shipping process is now highly automated, which is easier to use and more accurate – leaving us with happier customers and more pleased employees"
Michael Simms
Chief Operating Officer
Cell Bikes www.cellbikes.com.au
148 Parramatta Road Stanmore NSW 2048
www.cellbikes.com.au
CELL Bikes
CELL Bikes Ships 50% more product per week
SmartFreight Australia
SmartFreight® Professional
Objective
- Eliminate the strains on the current freight management software integration
- Interface ERP system directly with SmartFreight
- Reduce dispatch problems
- Remove manual print of every shipping label which is a cumbersome, eight-step process that is prone to errors
Solution
SmartFreight Professional efficiently manages the entire dispatch process. The application electronically selects the lowest-cost carriers based on the shipping address and post code of the consignment. A single common platform automates the printing of carrier-compliant shipping labels, assignment of tracking and consignment note numbers, and preparation of end-of-day manifests and reports
Achievements
- Automation: The disjointed eight-step manual entry process has been reduced to a three-step automated process.
- Efficiency: Order processing time has been reduced by 40%.
- Productivity: CELL Bikes is able to ship 50% more product without errors. A larger number of orders are processed on the same day, enabling even faster turnover of inventory.
- Higher Customer Satisfaction: Improved data tracking provides better transparency for customers, and on-time delivery of goods has significantly improved the customer experience.
- Cost Savings: The integrated freight route optimization and least-cost routing, combined with the fact that the new, more efficient system requires fewer man hours to process orders, has meant a substantial cost saving for CELL Bikes.